Privacy Policy

Welcome to OPIC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and applications.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

OPIC is a platform designed to provide innovative solutions for the nightlife and events industry. We operate as the data controller for the personal information we collect through our services.

For the purposes of data protection legislation, OPIC is the entity responsible for processing your personal data as described in this Privacy Policy.

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

3.1 Information You Provide

We collect the following information when you use our services:

• Account information: name, email address, phone number, date of birth
• Profile information: photos, preferences, and other optional details
• Communication data: messages, feedback, and support inquiries
• Payment information: billing details and transaction history (processed securely through third-party payment processors)
• Identity verification data: when required, such as government-issued ID information

3.2 Automatically Collected Information

When you access our services, we automatically collect:

• Device information: IP address, browser type, operating system, device identifiers
• Usage data: pages viewed, features used, time spent, click patterns
• Location data: with your permission, approximate or precise location information
• Cookies and similar technologies: see our Cookie Policy for more details

3.3 Third-Party Information

We may receive information about you from third parties, such as social media platforms when you connect your account, or from our business partners and service providers.

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our services
• Account Management: To create and manage your account
• Communications: To send you updates, security alerts, and support messages
• Personalization: To customize your experience and provide relevant content
• Marketing: With your consent, to send promotional materials about our services
• Analytics: To understand how users interact with our services and improve functionality
• Security: To detect, prevent, and address fraud, abuse, and security issues
• Legal Compliance: To comply with legal obligations and protect our legal rights
• Transactions: To process payments and fulfill orders

5.1 Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our services (e.g., hosting, analytics, payment processing)
• Business Partners: With venues, event organizers, or other partners when you use our services to interact with them
• Legal Requirements: When required by law, court order, or legal process
• Safety & Rights Protection: To protect the rights, property, and safety of OPIC, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal, regulatory, and accounting requirements
• Our legitimate business interests

We automatically delete inactive accounts after 3 years of no activity. You may request earlier deletion of your account at any time (subject to certain legal exceptions).

Your personal information is stored on secure servers provided by reputable third-party service providers. We use industry-standard security measures to protect your data, including:

• Encrypted data transmission (SSL/TLS)
• Secure data storage with encryption at rest
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Data backup and disaster recovery procedures

Please note that data may be stored in multiple geographic locations to ensure service reliability and performance. We ensure that all data transfers comply with applicable data protection laws.

Our services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party sites you visit. Your interactions with third-party sites are governed by their respective privacy policies and terms of service.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you become aware of any unauthorized access to your account.

You have the right to access, review, and update your personal information at any time. You can do this by:

• Logging into your account and accessing your profile settings
• Contacting us directly at support@opic-app.com

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws. We may need to verify your identity before processing your request.

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information (subject to legal exceptions)
• Right to Restrict Processing: Request limitation of how we process your information
• Right to Data Portability: Request transfer of your information to another service provider
• Right to Object: Object to processing of your information for certain purposes
• Right to Withdraw Consent: Withdraw consent for processing based on consent
• Right to Lodge a Complaint: File a complaint with a data protection authority

To exercise any of these rights, please contact us at support@opic-app.com. We will respond to your request in accordance with applicable data protection laws.

Please note that certain legal exceptions may apply, such as when we need to retain information to comply with legal obligations or to establish, exercise, or defend legal claims.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you through our services or via email
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our services
• Functional Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our services. For more detailed information, please see our Cookie Policy.

This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) where applicable.

Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in the relevant jurisdiction, as determined by applicable law.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry as soon as possible, typically within 30 days. For urgent privacy matters, please indicate this in your message subject line.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

If you do not agree with any part of this Privacy Policy, you should not use our services. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

Note: For certain processing activities, we may rely on legal bases other than consent, such as contractual necessity, legal obligations, or legitimate interests. In such cases, withdrawal of consent may not affect the lawfulness of processing based on these other legal grounds.